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TKC has expanded its portfolio of components, accessories, sinks and taps to include a 99-strong collection of built-in and freestanding appliances under the Nordmende brand.
The Nordmende – Smart Living brand spans ovens, microwaves, cookers, hobs, hoods, refrigeration, dishwasher and laundry products, which all have a three year parts and labour warranty and are available within 72 hours from order.
Separate literature and POS material is available for TKC customers and the range will be incorporated into the company’s Trade Index catalogue later this year.
Nordmende has a German heritage and was relaunched in Ireland in 2008 by Irish appliance distributor KAL Group.
Marketing manager at TKC, Neil Taggart commented: “We have selected the Nordmende brand of appliances because they have been selling very well in Ireland for almost a decade and we are sure will offer UK customers the levels of quality and reliability that represent real value for money in our market sweet spot. They are not over-distributed in the UK already, as so many brands can be, and this gives our customers a point of differentiation as well as the ease of buying everything they need from us.”
In addition, TKC has invested in its customer service infrastructure, which sees a six-fold increase in telephone line capacity, ‘quick’ button telephone access to key departments and a more flexible service around peak time.
It follows the recent opening of The Gallery, a new product development area for retailers to view existing products and ideas the company may bring to market.