Collaboration to increase consumer confidence in the kbb industry
The Institute of Kitchen, Bedroom and Bathroom Installers (iKBBI) is collaborating with Which? Trusted Traders Scheme to increase consumer confidence within the kbb industry.
Founder of the ikBBI Damian Walters commented: “Our relationship with Which? Trusted Traders will help us to spread the word to consumers that our organisation represents the very best of the kbb installation industry.”
He continued: “We actively encourage our members to apply to be endorsed by the Which? Trusted Trader scheme, as passing the rigorous and independent assessment process will open the door to benefits in addition to our own members’ package. This collaboration will also raise the bar for the national, regional and independent retailers that are members of our Installation Standards Partners.”
The announcement follows the iKBBI partnership with The Furniture Ombudsman, with work on a consumer protection insurance policy to safeguard the installer in the advent of a retailer collapse.
Which? Trusted Trader managing director Stephen McCluskey commented on the collaboration, stating: “Consumers lack confidence when it comes to choosing a trader, that’s why we’re pleased to be working with the iKBBI, to reassure consumers and encourage event the very best installers to improve their service.”