Ashford-based distributor Sinks & Things has launched an online ordering portal, allowing customers to order product, check availability and view invoices.
The portal went live on September 1, with customers migrating across as part of a programme of investment by Franke in the company’s operations, service and infrastructure.
Franke acquired Sinks & Things in January, this year, to build on the company’s 40-year distribution partnership and strengthen its regional presence in London and the South East.
It enhances the newly-designed Sinks & Things website which showcases the distributor’s specialist focus on the full Franke portfolio which includes cooker cookers, bin organisers, McAlpine Plumbing Kits and Domus ducting.
The company’s updated 86-page Complete Buying Guide is also available in a digital format for reference and downloading.
Sales and marketing director at Franke Jo Rawstron said: “We are pleased to see business levels rising and the new website and online portal offers easy product access and ordering.
“As working patterns flex between the office and home, and early morning to late evening now, we wanted to ensure Sinks & Things can offer the optimum customer experience and flexibility.
“Myself and other members of Franke have spent the last few days with the team at Sinks & Things while we introduce the changes.
“This has been the first opportunity we have had to get together since lockdown was lifted and it has been a hands-on and highly enjoyable few days doing business briefings, reviewing stock, implementing SAP and launching the new website and online portal.
“The team at Sinks & Things have always been very customer-centric and are very enthusiastic about the investment and changes coming in, to enhance what they do.”