Supply issues biggest impact on kbb retail

In a LinkedIn poll to find the challenges having the greatest impact on kbb retail business, Kitchens & Bathrooms News found supply issues still came out top.

13 Jul, 21

In a LinkedIn poll to find challenges having the greatest impact on kbb retail business, Kitchens & Bathrooms News found supply issues still came out top.

Supply issues biggest impact on kbb retail

Over half of the respondents (52%) cited supply was the most pressing issue, followed by a lack of installers to fit projects (20%).

Jemma Hough, partner in A Class Kitchens of Bedford, stated supply was having the greatest impact on business, along with an increase in damaged goods.

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She commented: “It is across the board. I’ve had stock doors quote three months’ delay, appliances ordered, and the supplier isn’t told there is a problem.

“The appliance isn’t delivered with the order, and they chase to be told it’s out of stock and there’s no confirmed delivery date.”

Hough added: “And damages on kitchen doors from delivery and poor quality control is definitely up.

“We used to have maybe one slip through here and there but almost every order has damages at the moment.”

It reflects the supply chain challenges felt around the world, from the pandemic through to the Suez canal blockage, with a lack of raw materials creating global shortages and resulting in higher prices.

In fact, nearly one in five respondents pointed to price hikes (17%) as having the greatest impact on their kbb retail business.

While more than one in 10 (12%) stated a bottleneck in the design process was most problematic in their business.

The LinkedIn Poll ran for a week, had 3,016 impressions and 60 votes were cast.

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