Wren Kitchens launches project management app for customers

Customers can manage and track the process of purchasing a kitchen

07 Jan, 20

Wren Kitchens has launched a mobile app so customers can manage and track the process of purchasing a kitchen, following nine months of development.

Wren Kitchens launches app

 

Reportedly the first app of its kind launched by a kitchen retailer, it will enable Wren to equip its customers with real-time information.

Available to download for free on the Apple App Store and Google Play, it will allow customers to manage appointments, track their order and delivery, as well as review and sign documents.

In addition the app also allows consumers to view and share a 3D render and 360 panorama of their kitchen project, as well as access key kitchen contacts.

A one-stop hub on the app called “My Journey Order Tracker” will provide prompts and action steps, so customers can keep on track with the process of buying a kitchen.

Speaking about the launch of the app, Wren Kitchens retail operations development manager Daniel Birgisson said: “We’re truly revolutionising the way our customers manage the process of buying a kitchen and we’re truly excited that this app will become a pivotal part of the Wren journey.

“Our aim is to make it as stress-free and as simple as possible, so our customers can access all the information they need at their fingertips at any time and any place.

“It reduces the need for our customers to visit the showroom regularly, as well as contacting our customer care team, as they can manage everything in one place.”

The Hull-based company has recently won two Yorkshire Post Excellence in Business Awards.