HiB appoints 100th employee

Engin Fehim joins as customer service advisor

10 Jun, 19

Bathroom manufacturer Hib has appointed its 100th employee, with Engin Fehim who has joined the company as a customer service advisor.

HiB appoints 100th employee

 

In his new role, Fehim will be responsible for upholding the standards of HiB’s customer service and will be engaging with customers on a day-to-day basis.

Previously a manager in the pub trade, he has a background in customer relations.

Commenting on his role, Engin said: “I am delighted to have joined HiB, and am proud to be its 100th employee.

“I have received an extremely warm welcome from the team, as well as a thorough two-week induction which made me feel completely supported.

“HiB is known for its fantastic customer service, so I’m excited to continue that reputation in my new position.”

Customer & employee experience manager at HiB Emma Cuggy, added: “We’re pleased to welcome Engin to HiB, and look forward to seeing him shine in his role as a customer service advisor.

“Appointing our 100th employee is a big moment for us, it really represents how much we have grown as a business, and our dedication to continuously enhancing the customer service we provide.

Founded almost 30 years ago, HiB began as a single person operation back in 1990.

Today it operates intentionally and has achieved 20% growth each year, over the last four years.

HiB has recently scooped a trio of awards from buying group Fortis.