Graham Hayden introduces AIDA training for improved sales techniques
Kitchens & Bathrooms News joined Level One of the KBB NTG-approved Sales and Customer Care course, run by Graham Hayden Training, at Whirlpool in Croydon. In the main, participants were those new to the kitchen and bathroom industry, or those who hadn’t had any formalised sales training. The interactive course combined sales theory alongside group work in break out sessions and covered the AIDA process, body language and the importance of sales referrals.
Sintered stone manufacturer Neolith has launched Calacatta Roma and Cappadocia Sunset, inspired by nature and classical architecture, and for use in kitchens or bathrooms walls, floors, in gardens or facades.
They belong to The New Classtone and Fusioncollections which interpret marble and natural stone, respectively, and boast Neolith’s antibacterial NeolEAT technology.
Inspired by Ancient Rome, Calacatta Roma (pictured top) pays homage to Italian Carrara marble, with ochre and grey veins in a white background.
While the Cappadocia region, in central Turkey, with its rock formations formed by volcanoes and underground cities, has inspired Cappadocia Sunset (pictured below).
Just like all of Neolith’s surfaces, Calacatta Roma and Cappadocia Sunset are resistant to heat and atmospheric conditions, are 100% recyclable, and do not contain added quartz to their formulation.
Mar 14, 2024
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